Privacy Policy – JLP

Last updated: 17/11/2025

JLP (“we”, “our”, “us”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, disclose, and manage your personal information when you visit jlp.com.au, contact us, or apply for employment.

By using our website, you agree to the terms of this policy.

1. What Personal Information We Collect (APP 1, 3)

We only collect information that is reasonably necessary for our functions and activities.

1.1 Information you provide

We may collect information when you:

Contact Us

Name
Email address
Phone number
Any information you provide in your enquiry

Apply for a Job

Name, email, phone number
Employment history, education, qualifications
Resume/CV (uploaded PDF)
Any other material you include voluntarily

1.2 Automatically collected information

When you browse our website, we may collect:

IP address
Browser type and version
Device information
Pages viewed
Session duration
Referring websites
Approximate non-precise location data

This is collected via analytics tools such as Google Analytics, which use cookies and similar technologies.

2. How We Collect Personal Information (APP 3, 5)

We collect information:

Directly from you when you submit forms
Automatically through website analytics
From publicly available sources only if required for verification
From recruitment agencies if you apply via a third-party platform

We will not collect personal information by unfair or unreasonable means.

3. Why We Collect and Use Your Personal Information (APP 6)

We use your information for purposes such as:

Responding to enquiries
Processing job applications
Assessing your suitability for employment
Managing recruitment records
Operating and improving our website
Analysing website usage and performance
Meeting legal and regulatory obligations
Maintaining security and preventing misuse

We do not sell or rent your personal information.

4. Use of Cookies and Google Tracking (APP 1, 3, 5)

We use cookies and tracking technologies to:

Analyse site traffic
Improve user experience
Understand content engagement
Detect security issues

Google may combine your analytics data with other information in accordance with its own privacy policy.

You can disable cookies in your browser, although this may affect website functionality.

5. Disclosure of Personal Information (APP 6)

We may disclose your personal information to:

Internal staff handling enquiries or recruitment
Service providers that support our website, hosting, analytics or email systems
Recruitment-related decision makers
Regulatory authorities where required by law

We only disclose what is reasonably necessary for the relevant purpose.

We do not sell, rent, or trade personal information.

6. Cross-Border Disclosure (APP 8)

Some third-party service providers (e.g., Google) store data in servers located overseas, including the United States and other global regions.

Where this occurs, we take reasonable steps to ensure your information is handled in accordance with the APPs.

7. Data Storage and Security (APP 11)

We take reasonable steps to protect your personal information from:

Misuse
Interference
Loss
Unauthorised access
Modification
Disclosure

Measures may include:

Secure servers and hosting environments
Access controls and authentication
Encryption where appropriate
Limited staff access
Secure resume upload and storage processes

However, no method of online transmission is completely secure, and we cannot guarantee absolute protection.

8. Access to Personal Information (APP 12)

You may request access to the personal information we hold about you.
We will provide access unless we are legally permitted or required to refuse your request.

We may need to verify your identity before providing access.

9. Correction of Personal Information (APP 13)

If you believe the information we hold is inaccurate, incomplete, or outdated, you may request a correction.
We will take reasonable steps to update it.

10. Anonymity and Pseudonymity (APP 2)

You may contact us anonymously or under a pseudonym unless:

We are legally required to identify you, or
It is impractical for us to respond without certain details (e.g., job applications)

11. Retention of Personal Information

We retain personal information only as long as necessary for the purpose collected or as required by law.

Job applicant information may be kept for a reasonable period for future opportunities unless you request deletion.

12. Complaints About Privacy (APP 1, 10)

If you wish to make a privacy complaint, please contact us first so we can resolve the issue promptly.

If you are not satisfied with our response, you may contact:

Office of the Australian Information Commissioner (OAIC)
Website: www.oaic.gov.au